Terms of service
TERMS AND CONDITIONS OF SERVICE
OVERVIEW
Welcome to CLEVO DESIGN. The terms “we”, “us” and “our” refer to CLEVO DESIGN.
CLEVO DESIGN operates this store and website, including the information, content, features, tools, products and services, in order to provide you, the customer, with an appropriate shopping experience, hereinafter referred to as the “Services”.
CLEVO DESIGN is supported by Shopify, which allows us to provide the Services.
These Terms and Conditions of Service (“Terms”) describe your rights and responsibilities when using the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and by our Privacy Policy, available at the following link:
👉 https://clevodesign.com/policies/privacy-policy
If you do not agree to these Terms or to the Privacy Policy, you must not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms and Conditions of Service, you declare that you are of legal age in the country/jurisdiction in which you reside, and that you have given us your consent to allow minors connected to you to use the Services on devices owned, purchased or managed by you.
To use the Services, including accessing or browsing the online store or purchasing products and services offered by us, you may be required to provide certain information, such as your email address and billing, payment and shipping details.
You declare and guarantee that all information provided by you in our store is correct, up to date and complete, and that you have all the necessary rights to provide such information.
Your account activity and the protection of your account credentials are your responsibility. You must not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately present our products and services in our online store. However, the display of product colors and appearance may vary depending on the type of device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or will be identical to what is described or shown in our online store.
All product descriptions are subject to change at any time, without prior notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit, from time to time, the quantities of products offered to any person, geographic area or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you submit an offer to purchase. CLEVO DESIGN reserves the right to accept or reject your order at its sole discretion for any reason.
Your order is not confirmed until CLEVO DESIGN confirms its acceptance. Before accepting an order, we must receive and process payment.
Please check your order carefully before submitting it, as CLEVO DESIGN may not be able to fulfill order cancellation requests after acceptance.
In the event of refusal, modification or cancellation of an order, we will notify you by contacting you using the email address, billing address and/or phone number provided at the time the order was submitted.
Your purchases are subject to returns or exchanges exclusively in accordance with our Refund Policy, available here:
👉 https://clevodesign.com/policies/refund-policy
You declare and guarantee that you are making purchases for personal or household use and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and offers are subject to change without notice. The price charged for a product or service will be the actual price at the time the order is submitted and will be shown in the order confirmation email.
Unless otherwise specified, published prices do not include taxes, customs duties, shipping costs, handling costs or import costs.
The prices published in our online store may differ from prices offered in physical stores, online stores or other stores operated by third parties.
From time to time, we may offer promotions on the Services that affect pricing and that are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of an offer and these Terms, the terms of the offer shall prevail.
For all purchases made in our store, you agree to provide correct, up-to-date and complete purchase, payment and account information.
You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
You declare and guarantee that:
the credit card information you provide is true, correct and complete;
you are authorized to use that credit card for purchases;
the charges incurred by you will be honored by your credit card company;
you will pay the charges incurred by you according to the published prices, including shipping and handling charges and all other applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our control.
Once the products have been transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, texts, displays, images, graphics, product reviews, video and audio, as well as their design, selection and arrangement, are owned by CLEVO DESIGN, its affiliates or licensors, and are protected by applicable patent, copyright and intellectual property laws in Italy and internationally.
These Terms allow you to use the Services for personal and non-commercial use only.
You must not reproduce, distribute, modify, create copies of, publicly display or perform, republish, download, store or transmit any material relating to the Services without our written consent.
Except as expressly stated, nothing in these Terms grants or may be interpreted as granting you any license or other rights relating to patents, trademarks, copyrights or other intellectual property of CLEVO DESIGN, Shopify or third parties.
Unauthorized use of the Services may result in a violation of intellectual property laws. All rights not expressly granted in this document are reserved by CLEVO DESIGN.
The names, logos, product and service names, designs and slogans of CLEVO DESIGN are trademarks of CLEVO DESIGN or its affiliates or licensors.
You must not use such trademarks without the written authorization of CLEVO DESIGN.
The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify.
All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, which we do not verify, control or manage.
You understand and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the website is entirely at your own risk and discretion, and you must ensure that you understand and accept the terms under which such tools are provided by the relevant third-party providers.
In the future, we may offer new features through the Services, including the release of new tools and resources. Such new features shall be considered part of the Services and shall be subject to these Terms and Conditions of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party features.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access.
If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not responsible for any issues or damages related to your access to third-party websites, or to your purchase or use of products, services, resources or content on third-party websites.
Please carefully read and understand the policies and practices of the relevant third parties before carrying out any transaction.
Any complaints, concerns or questions relating to third-party products and services must be directed to those third parties.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
CLEVO DESIGN is operated using Shopify, which allows us to provide you with the Services.
However, sales and purchases made in our store take place directly with CLEVO DESIGN.
By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and CLEVO DESIGN, including any injuries, damages or losses resulting from the purchase of products and services.
You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to the purchases and transactions you make with CLEVO DESIGN.
SECTION 10 - PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, available here:
https://clevodesign.com/policies/privacy-policy
Certain personal data may also be subject to Shopify’s Privacy Policy.
By using the Services, you confirm that you have read the above privacy policies.
Because Shopify supports the Services, Shopify collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you.
In order to provide and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties that may be located in countries other than your own.
Please refer to our Privacy Policy for more information on how we, Shopify and our partners use your personal data:
https://clevodesign.com/policies/privacy-policy
SECTION 11 - FEEDBACK
When you submit, upload, publish, email or otherwise transmit any idea, suggestion, feedback, review, proposal, plan or other content, generally referred to as “Feedback”, you grant us a continuous, worldwide, transferable and royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback through any medium and for any purpose, including commercial purposes.
For example, we may exercise our rights under this license to manage, provide, evaluate, improve, enhance and promote the Services, and to perform our obligations and exercise our rights as set out in these Terms and Conditions of Service.
You also confirm and agree that:
you own the necessary rights to all Feedback;
you have disclosed any compensation or incentives received for submitting Feedback;
your Feedback complies with these Terms.
We are not and shall not be required to:
keep your Feedback confidential;
pay you for your Feedback;
respond to your Feedback.
Although we are not required to do so, we may monitor, modify or remove Feedback that, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates intellectual property rights or these Terms and Conditions of Service.
You confirm that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality rights and any other personal or proprietary rights.
You also confirm that your Feedback will not include defamatory or otherwise unlawful, offensive or obscene content, nor contain computer viruses or other malware that could affect the operation of the Services or any related website.
You must not use a false email address, pretend to be someone else or mislead us or third parties as to the origin of your Feedback.
Your Feedback and its accuracy are your sole responsibility. We assume no responsibility for Feedback posted by you or by third parties.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information relating to the Services or included in them may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, offers, promotions, product shipping costs, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to modify or update information or cancel orders in the event of errors at any time and without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly, to:
use them for unlawful or malicious purposes;
violate local, provincial, state, federal or international laws, rules, regulations or ordinances;
infringe or violate our intellectual property rights or those of others;
harass, abuse, insult, harm, defame, slander, disparage, intimidate or offend our employees or anyone else;
transmit false or misleading information;
send, receive, upload, download, use or reuse material that does not comply with these Terms;
transmit or cause the sending of advertising or promotional material, including junk email, chain letters, spam or other similar solicitations;
impersonate or attempt to impersonate another person or entity;
engage in any other conduct that restricts or inhibits anyone’s use of or access to the Services, or that we believe may harm CLEVO DESIGN, Shopify or users of the Services, or expose them to liability.
You also agree not to:
upload or transmit viruses or other types of malicious code that may be used to affect the functionality or operation of the Services;
reproduce, duplicate, copy, sell, resell or exploit any part of the Services;
collect or track the personal data of others;
engage in spamming, phishing, pharming, pretexting, spidering, crawling or scraping;
interfere with or circumvent the security features of the Services or any related website, other websites or the Internet.
We reserve the right to suspend, disable or terminate your account at any time, without notice, if we believe that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or suspend your access to the Services, or any part of them, at any time, at our sole discretion and without notice.
You will remain responsible for all amounts due up to the date of termination.
The following sections shall survive termination:
Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provision that, by its nature, is intended to survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented in or through the Services is made available for general informational purposes only.
We do not guarantee the accuracy, completeness or usefulness of such information. You rely on such information entirely at your own risk.
We assume no responsibility for any reliance placed on such materials by you, by any visitor to the Services or by anyone who may be informed of their content.
EXCEPT AS EXPRESSLY STATED BY CLEVO DESIGN, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY OF SERVICE, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.
WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CLEVO DESIGN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST EARNINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES.
THIS ALSO APPLIES TO ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCTS POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless CLEVO DESIGN, Shopify and our affiliates, partners, officers, directors, employees, agents, merchants, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees payable to any third party, resulting from:
your breach of these Terms and Conditions of Service or the documents incorporated into them;
your violation of any laws or third-party rights;
your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a delayed notification shall not relieve you of your obligations unless you are materially affected.
We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim that requires non-monetary obligations from you without your consent, which shall not be unreasonably withheld.
You will cooperate in the defense of non-indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY
If any provision of these Terms and Conditions of Service is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure by Shopify or by us to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.
These Terms and Conditions of Service, together with any policies or operating rules published by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, replacing any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including but not limited to any previous versions of the Terms and Conditions of Service.
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our written consent. Any attempt to do so shall be null and void.
We may transfer, assign or delegate these Terms and our rights and obligations without notifying you and without your consent.
SECTION 21 - GOVERNING LAW
These Terms and Conditions of Service and any separate agreements under which we provide you with the Services shall be governed by and interpreted in accordance with the laws of Italy.
For any disputes, the competent court shall be determined in accordance with applicable law.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO THE TERMS AND CONDITIONS OF SERVICE
You can review the current version of the Terms and Conditions of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Service by publishing updates and changes on our website.
It is your responsibility to check our website periodically for changes.
We will notify you of changes to any material part of these Terms in accordance with applicable laws, and such changes shall become effective from the date indicated in the notice.
Your continued use of or access to the Services following changes to these Terms and Conditions of Service constitutes your acceptance of such changes.
SECTION 24 - CONTACT DETAILS
Questions relating to the Terms and Conditions of Service should be sent to the following contact details:
Commercial name: Clevo Design
Legal business name: Spane Solutions di Guarino Maddalena
VAT number: 04847990407
Registered office: Via Ravegnana 779, 48125 Ravenna (RA), Italy
Email: info@clevodesign.com
Certified email PEC: clevodesign@cert.cna.it